What are your hours of operation?


Where can I download your credit card authorization form?


What File Formats do you accept?


Where do I send my logo/art file?


Can you make a logo or design for me?


What is your return policy?


Do you offer Rush Service?


What shipping methods do you accept?


What payment methods do you accept?


Can I get a sample?


What is the minimum order quantity?


What is a Screen Charge?


What is a Print or Imprint Area?


What is the Shaft of an Umbrella?


What is the Canopy of an Umbrella?


What is the Panels of an Umbrella?


What are the Ribs of an Umbrella?


What is a Mini Umbrella?


What is a Fashion Umbrella?


What is a Folding Umbrella?


What is a Vented Umbrella?


What is a Manual Umbrella?


What is an Auto Umbrella?


What is a Market Umbrella?


What is a Patio Umbrella?


What is a Gazebo?


What are your hours of operation?
GolfUmbrellas.com is open Monday through Friday from 8am to 5pm.
You can however place quote requests and email us 24 hours a day, 7 days a week and we will respond promptly!
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Where can I download your credit card authorization form?
Click the document logo (on the left) to view the credit card authorization form as a pdf file. You can also right-click and save it to your computer to print later. Once you have filled out the form please fax it back to us so we can start your order promptly. If you have any questions please call us!
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What File Formats do you accept?
For most custom printed umbrellas vector file formats are accepted and are usually in the form of EPS (.eps) files. We can also accept Adobe Illustrator (.ai), PDF (.pdf) formats as well if they contain vector data. All fonts must be converted to paths/outlines/curves. If you do not have a Vector file our full service art department can create one for you (please inquire as to any fees). For commercial orders of 600 units or more a raster or photographic image is accepted, format available upon request.
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Where do I send my logo/art file?
Please send logo/art files (in the correct format) to service@golfumbrellas.com. Please reference your job number if you have one, and/or include your contact information as well as the representative who is managing your project.
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Can you make a logo or design for me?
GolfUmbrellas.com has a full service art department capable of creating a logo or design for you, or simply typing a promotional or event related message. Our past projects range from multi-color logos to simple text for events, "Congratulations Rick and Sue!". Please call or email us and one of our representatives will assist you.
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What is your return policy?
Due to the custom nature of your order all sales are final and non-returnable. Please be sure that all order information is correct before proceeding to place an order. Additionally, please be sure to carefully review and approve any proofs provided prior to production.
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Do you offer Rush Service?
Our order timeline from approval to arrival is very quick, but sometimes customer's require Rush Service. Rush Service is available for an additional fee based on stock availability and production capacity. Please call one of our representatives.
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What shipping methods do you use?
Most orders go out using UPS or similar. Larger orders are shipped via freight. Your representative can provide you with a shipping estimage beforehand and a firm shipping cost prior to payment. We reserve the right to change carriers in order to expedite your order (there are no additional costs to you when this happens).
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What payment methods do you accept?
We accept all major credit cards, *Checks, and *Money orders.
* Order begins upon bank confirmation of clear status.
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Can I get a sample?
FREE samples are available upon request. Once requested you will be billed for the sample umbrella and upon placing an order we will extract the cost of the sample from your order. Unfortunately due to the complexity of the printing process we are unable to provide a printed sample.
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What is the minimum order quantity?
Each product lists a minimum order quantity. It is possible to order less than this amount in many cases but a less than minimum fee applies. Please contact a representative for details.
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What is a Screen Charge?
A screen is made for each color within a specific logo, it is from these screens that your umbrella is imprinted. A Screen Charge is the cost to transfer your logo from a graphic format to an imprinting format.
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What is a Print or Imprint Area?
This is the area within each panel on the umbrella that your logo or design can be printed.
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What is the Shaft of an Umbrella?
The Shaft of an umbrella is the pole or stick located under the canopy in the center of the umbrella. Generally this can be made of metal, fiberglass or wood.
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What is the Canopy of an Umbrella?
The Canopy of an umbrella is what protects the user from the weather. It is comprised of individual panels and is the portion which is directly above the shaft and spreads open to cover the user.
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What are the Panels of an Umbrella?
The Panels of an umbrella are what create the overall canopy. Most units have 8 panels although some unique units have more or less. This is the printable portion of the umbrella where your logo or design would go.
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What are the Ribs of an Umbrella?
The Ribs of an umbrella support the canopy and usually sit on the seams of the panels within the underside of the umbrella.
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What is a Mini Umbrella?
A Mini Umbrella is small and fits inside a pocket, purse, handbag or briefcase.
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What is a Fashion Umbrella?
A Fashion Umbrella generally has a curved J-hook handle.
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What is a Folding Umbrella?
A Folding Umbrella is an umbrella that slides or collapses into itself to become small and easy to transport when it is not in use.
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What is a Vented Umbrella?
A Vented Umbrella has open flaps at the top of the umbrella which allow air to pass through. This helps to prevent the umbrella from turning inside out in the wind.
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What is a Manual Umbrella?
A Manual Umbrella is an umbrella that opens and or closes manually requiring a pushing or pulling action by the person.
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What is an Auto Umbrella?
An Auto Umbrella is an umbrella that opens and or closes with the push of a button.
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What is a Market Umbrella?
A Market Umbrella is a large umbrella which is usually used at restaurants or outdoor venues and is generally vented for the wind. You can see these at outdoor eateries sitting in the middle of tables. These are very popular as giveaways from Beer, Liquor and Food manufacturers and distributors to local businesses.
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What is a Patio Umbrella?
A Patio Umbrella is a large umbrella which can be used at restaurants and outdoor venues and is often round in shape and may have scalloped valances hanging down from it's panel edges. These are very popular as giveaways from Beer, Liquor and Food manufacturers and distributors to local businesses.
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What is a Gazebo?
A Gazebo is a very large 5', 8', 10' or larger framed structure with a durable canopy which can be printed on. These are very popular at many outdoor and indoor events such as concerts, picnics, tradeshows, conventions, fairs, flea markets and more.
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